We turn
businesses into customerheroes
The best experiences start before the experience. Capture and connect customer signals across the organization and every interaction.
Trusted by 200+ businesses
Our sole
mission
CustomerHero was created to address a fundamental need of growing organizations: many businesses want to improve customer experiences and foster brand loyalty, but existing solutions are often out of their budget. Our platform enables companies of any size to implement a customer experience management program by offering: fair pricing, good quality, and only the tools that are truly necessary for effective experience management.
CustomerHero is a company that can offer your business a tailor-made program. The foundation of our company is post-sale customer service — with us, you are guaranteed that we will work together to implement the VoC program in your business.
CustomerHero is a company that can offer your business a tailor-made program. The foundation of our company is post-sale customer service — with us, you are guaranteed that we will work together to implement the VoC program in your business.
How we work
Implementing a customer experience management program consists of three key stages
1. Discovering your business
Say goodbye to manual data entry. Ripple’s AI extracts key information from invoices, automatically categorizing and coding them for faster, more accurate processing.
2. Tailoring VoC Program
Improve control over your payments with advanced approval routing. Ripple ensures that invoices are reviewed and approved by the right people, minimizing delays and errors.
3. Improving Experiences
Consolidate all your payment methods into one platform. Ripple supports check, card, ACH, and international wire transfers, making it easy to manage payments to vendors around the globe.
THE NUMBERS
Improving CX delivers real value
30%
The best experiences start before the experience. Capture and connect customer signals across the organization and every interaction.
+15
The best experiences start before the experience. Capture and connect customer signals across the organization and every interaction.
20%
The best experiences start before the experience. Capture and connect customer signals across the organization and every interaction.
„If you aim for comprehensive work with customer feedback, requiring analysis, trend tracking, advanced reporting, and expert support throughout the research process, CustomerHero is the clear choice”
John Doe, Customer Experience Expert
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