About us

We grow businesses that love their customers

At CustomerHero, we're dedicated to leveling the customer experience playing field for medium and enterprise-sized businesses.
PhotoPhotoPhotoPhotoPhoto
PhotoPhotoPhotoPhotoPhoto
PhotoPhotoPhotoPhotoPhoto

Empowering businesses with the ultimate growth tool

Ripple was created to address a fundamental gap: many small businesses struggle to access the capital they need to thrive. Our platform empowers these businesses by offering fair, unbiased capital, enabling them to invest in growth, strengthen their communities, and focus on what truly matters—innovation and success.

Ripple goes beyond financing by offering additional tools and solutions tailored to support business growth, from smart underwriting to seamless payment management and spend insights. Our comprehensive approach ensures that businesses have the resources they need to grow efficiently.

Meet our leadership team

Our leadership team is driven by the mission to empower business builders everywhere. With a deep understanding of the challenges faced by entrepreneurs, they guide Ripple in creating solutions that truly make a difference.
Alex Mercer
Chief Executive Officer
Olivia Hartman
Chief Financial Officer
Ravi Kapoor
Chief Risk Officer
Samantha Lee
Chief Product Officer
David Chen
Chief Legal Officer
Isabella Cruz
Chief Compliance Officer
Emily Nguyen
Chief Innovation Officer
Michael Thompson
Chief Technology Officer

Trusted by 200+ businesses

Logo
Logo
Logo
Logo
Logo
Logo